Auzen UKSquare Auzen logo with stylized wave symbol above the brand name on a white background.

Account

Better Oticon prices. No compromise on care.

Leave your details - get your best price

4.7 4.9

What our customers say about Auzen

The Auzen Hearing Experts Have Selected For You:

Ready to start hearing well? 

Here is what you are about to get with Auzen

65% Cheaper Than Market Prices
We believe in universal access to hearing care, and we show it. Our advanced remote hearing care services allow us to offer prices up to 65% lower than what you would pay in a physical audiology centre, for the same hearing devices!
Payment in Instalment without Fees
To ease access to quality hearing care and hearing devices, we offer the possibility to pay with Splitit and break down the payment into up to 12 instalments, with no additional fees.
The Best Hearing Aids And Accessories
Discover some of the most advanced hearing devices from the most renowned brands like Signia, Phonak, Starkey, Oticon, Widex, and Gn Resound. We offer hearing solutions for all budgets, needs, and lifestyles without compromising comfort, discretion or performance.
4-year manufacturer's warranty
All hearing aids purchased from Auzen come with a 4-year manufacturer's warranty. If there is a defect or a manufacturer’s defect, the products you purchased on our website are repaired or exchanged.
Unlimited Hearing Care Consultations
No need to worry about hidden costs like the price or the number of fittings you will need. It’s all included and unlimited! Our certified audiologists will provide you with as many online fitting sessions as you need, when and where it’s convenient for you.
Risk-Free - 30 Days Money Back Guarantee
Try your brand-new hearing aids for 30 days risk-free. test them, wear them in different situations and decide for yourself if they are a good fit for you. You have thirty days to send them back and get a full refund. We even cover the shipping fees! 

65% Cheaper Than Market Prices

We believe in universal access to hearing care, and we show it. Our advanced remote hearing care services allow us to offer prices up to 65% lower than what you would pay in a physical audiology centre, for the same hearing devices!

Payment in Instalment without Fees

To ease access to quality hearing care and hearing devices, we offer the possibility to pay with Splitit and break down the payment into up to 12 instalments, with no additional fees.

The Best Hearing Aids And Accessories

Discover some of the most advanced hearing devices from the most renowned brands like Signia, Phonak, Starkey, Oticon, Widex, and Gn Resound. We offer hearing solutions for all budgets, needs, and lifestyles without compromising comfort, discretion or performance.

4-year manufacturer's warranty

All hearing aids purchased from Auzen come with a 4-year manufacturer's warranty. If there is a defect or a manufacturer’s defect, the products you purchased on our website are repaired or exchanged.

Unlimited Hearing Care Consultations

No need to worry about hidden costs like the price or the number of fittings you will need. It’s all included and unlimited! Our certified audiologists will provide you with as many online fitting sessions as you need, when and where it’s convenient for you.

Risk-Free - 30 Days Money Back Guarantee

Try your brand-new hearing aids for 30 days risk-free. test them, wear them in different situations and decide for yourself if they are a good fit for you. You have thirty days to send them back and get a full refund. We even cover the shipping fees! 
Book a free consultation

Frequently Asked Questions

What’s included when I buy Oticon from Auzen?

Every Oticon model purchased from Auzen includes:

  • Unlimited fittings with your audiologist
  • A free accessory set (e.g., charger / cleaning kit / domes)
  • A 4-year manufacturer warranty
  • A 30-day money-back guarantee

Can I try Oticon risk-free?

Yes - Auzen offers a 30-day money-back guarantee, so you can test your hearing aids in
real life and return them within 30 days for a full refund.

Can I trust Auzen when buying hearing aids online?

You can verify Auzen’s credibility through multiple independent signals:

  • Registered company (Switzerland): Auzen operates as Auzen SA, with a listed registered office in Nyon, Switzerland, and is recorded in the Swiss commercial register under UID CHE-480.303.610 (this is publicly verifiable).
  • Google Reviews: Auzen displays an average rating of 4.9/5 on Google Reviews.
  • Verified (proof-of-experience) reviews: Auzen is listed on Trustville with 4.8/5 based on hundreds of verified reviews (Trustville states reviews are tied to a verified experience and references ISO standards on the page).
  • Trustpilot: Auzen has 5 stars on Trustpilot with hundreds of reviews (count may change as new reviews come in).
  • Real customer video testimonials: you can watch customer video reviews on our website or YouTube:
    https://uk.auzen.com/pages/customer-reviews

https://www.youtube.com/playlist?list=PL0-ZuIweOMJQoyyivKgDksJJ9H-_rMwHG

Are these genuine Oticon or “grey-market” devices?

Auzen sells Oticon with a manufacturer’s warranty (4 years). That’s the
clearest practical indicator for customers that the device is supplied through official channels and supported under warranty

Why are Auzen’s prices sometimes lower than high-street clinics?

Auzen’s model is built around remote care, which reduces the cost of physical clinics while still offering unlimited audiologist fittings. The price you pay includes the hearing aids plus ongoing care, instead of splitting it into “device price + multiple paid appointments.”

How do returns work?

To request a return/refund, you need to email Auzen within 30 days. Returns should be sent in a tracked package and include your order reference and whether you want an exchange or refund.

Where do you ship from, and how long does delivery take in the UK?

We ship hearing aids from our partner lab LABO PRO AUDIO in France, and delivery to the UK typically takes around 10–14 business days after payment and once we’ve received all the information needed to process your order.

Is shipping free in the UK?

Auzen states cost-free shipping for the UK orders over £250.

What warranty do Oticon come with?

Auzen states all hearing aids come with a 4-year manufacturer’s warranty, and accessories are covered by a 2-year warranty.

What payment options are available?

Auzen lists payment options including credit card (VISA, American Express, Discover,
Mastercard), Apple Pay, PayPal, and Splitit. Splitit allows you to pay in up to 12 instalments
and states no interest.

Are Auzen hearing aids covered by the NHS?

No - Auzen states its hearing aids are not covered by the NHS.

What if I pay and then nobody helps me set them up?

Every purchase includes unlimited fittings with your audiologist, so you can keep adjusting until it feels right (especially important with first-time wearers).

What if I’m worried about paying a lot upfront?

You can use Splitit to spread the cost into up to 12 interest-free instalments (as stated by Auzen), or pay with PayPal / card / Apple Pay

What if the hearing aids don’t help my speech understanding?

That’s exactly what the fitting period is for: your audiologist will fine-tune settings based on your real-life feedback (TV, restaurants, phone calls, etc.). If after the trial you still don’t feel benefit, you can use the 30-day money-back guarantee.

Who do I contact if I have questions before buying?

You can reach Auzen UK by phone at 020 3695 1333 or email contact@auzen.com
(WhatsApp is also listed).