To place your order simply and without leaving your home, go to our homepage where you can carry out your hearing test online in just a few clicks. Once you have obtained your results, choose the range of hearing aids recommended by our audioprosthetists that best suits your needs. In less than 10 days, you will then receive your kit including your hearing aids pre-configured according to the results of your online hearing test, as well as the charger that we offer you. Upon receipt of your kit, you will be put in touch with your dedicated hearing care professional to help you fine-tune your hearing aid settings online.

We accept payment by credit card (MasterCard, Visa, AMEX) but also Paypal.

Payment in installments is possible. Enter your bank details and select the installment payment option. See terms here.

As part of our satisfaction guarantee, the return of hearing aids can take place at any time without any justification during the first 30 days.

The Auzen kit contains the hearing aids, their charger, a quick start guide, the 4-year manufacturer's warranty and the user manual. You will also benefit from an unlimited consultation service with your dedicated expert.

For greater clarity, we have decided to offer 2 product ranges with a single price for each of the ranges. All hearing aids included in a range are therefore at the same price. Discover our ranges

At Auzen, the savings are not made on the quality of service, but on our margins. We offer the most powerful hearing aids of the moment at a unique price up to 65% cheaper than the market. Learn more

We invite you to discover our comparative table of market prices. Learn more

Depending on your situation, you will benefit from different reimbursement conditions. The financial participation of social insurance makes it possible to cover most of the purchase price of your devices with a reimbursement of up to nearly 85% of the purchase price. In addition, some complementary health insurance funds cover this expense. Learn more

After paying for your order, you have 30 days to try out your hearing aids. If you are not satisfied and want a refund, simply contact our teams by phone. Learn more

As soon as you receive your hearing aid kit, you will be put in touch with your dedicated audioprosthetist to make the personalized adjustments to your hearing aids.

To find out more about our treatments, we invite you to consult our Auzen auditory rehabilitation process. Learn more

If you wish to carry out your hearing test online for free, we invite you to click on this link now.

Once the app is connected to your hearing aids, the hearing care professional performs a series of tests remotely through your app. This is how the settings of your hearing aids are fine-tuned to perfectly match your hearing.

In both cases, hearing care is performed by qualified audioprosthetists. The fitting of the hearing aids is done in both cases via dedicated hearing aid apps. Auzen premium service provides online tuning and more convenient as it does not require physical travel every time tuning optimization is required. A better adjustment is the assurance of wearing your hearing aids every day, in all environments and without discomfort.

Find all our tips for taking care of your hearing aids.

Check that the hearing aid batteries are fully charged. If not, connect them to the charger. If the problem persists, contact us .

All of our hearing aids come with a 4-year manufacturer's warranty.

Insurance is an additional service. See benefits and conditions.

You can contact your dedicated hearing care professional in three ways:
* Via your hearing aids app
* On our site, by going to the contact page
* By phone at 020 3695 1333

Yes, all devices with an IOS 9.3.5 or higher system (Iphone 4S equivalent) are compatible.

All our hearing aids are equipped with Bluetooth 5.0.LE functionality which allows them to be connected to your phone, TV, car and all your other Bluetooth accessories to receive sound directly in your ears.

All our hearing aids are battery-free and 100% rechargeable via a charger offered in your order. The average battery life is 10 years. For any battery purchase, we recommend that you go directly to our online store .

Each manufacturer has their own app that connects to their respective brand's hearing aids. Click on the link corresponding to the brand of you have chosen to download and install the corresponding application.

You do not need any specific equipment to adopt the hearing aids we offer. A relatively recent smartphone is sufficient for you to access applications and care remotely.

There are many hearing aids on the market. It is in the Auzen laboratory that we have brought together our expertise to test and select for you the most discreet, high-performance rechargeable models and equipped with technologies allowing precise remote adjustments. Learn more

We only work with the world's top 6 hearing aid manufacturers. Learn more.

The easiest way to choose your hearing aids is to start with an online hearing test. Once the results have been obtained, all you have to do is choose the range that best suits your lifestyle and your needs. You can also call on one of our experts at any time to guide you on the chat or by phone.

To learn how to position your hearing aid correctly, we invite you to watch the following video.

The greater the number of adjustment channels, the more numerous and precise the adjustment options offered to the hearing care professional. This offers greater precision in customizing settings and therefore better hearing care.